Privacy Policy
Last updated: October 2026
1. Our Commitment to Privacy
At DRÆTH, we treat your personal data with the same uncompromising care and craftsmanship that we dedicate to our garments. This Privacy Policy details the types of information we collect, how it is safeguarded, and your rights concerning your personal data.
2. Information We Collect
We collect information you provide directly to us when you create an account, curate your wishlist, place an order, or communicate with our concierge team:
- Contact details (name, email address, shipping and billing address, phone number).
- Order and transaction history for garment fulfillment and bespoke services.
- Authentication data (one-time verification codes and session security tokens).
3. How We Use Your Information
Your data is utilized strictly for fulfilling orders, managing your bespoke client profile, delivering essential transactional notifications (such as OTPs and invoice receipts), and improving our atelier experience. We do not sell or lease your personal information to third parties.
4. Data Security
All customer transmissions are encrypted using industry-standard TLS protocols. Payment card details are processed directly by certified payment gateways and are never stored on our local infrastructure.
5. Contact Our Concierge
If you have any questions regarding this Privacy Policy or wish to request data modification or removal, please reach out to our client concierge at concierge@draeth.co.